Customer satisfaction is our number one priority. What sets us apart from competitors is our 360-degree approach to our customers’ businesses. Beyond providing flooring products, we offer an industry-leading portfolio of customer programs and services designed to support the success of our customers.
We provide targeted and innovative services to meet customers’ needs in the areas of logistics, customer service, education and training, sales and credit. Not only do we tap into extensive internal capabilities, we also leverage our partner manufacturers’ programs to provide the best of the best in the industry.
For customers who operate in unique or different segments of the business—builder, commercial, retail, property management or Shop-At-Home—we have programs and services tailored to their needs as well.
Services for our customers
Our mission is to empower our customers with exceptional services through UCX. We aim to meet your needs and ensure your success as our partner, providing the ultimate customer experience.
Logistics
Logistics
Our warehouse has ample space and advanced transportation management to consistently deliver your products on time. We also ensure stock availability through our financial strength.
Credit & Financial Services
credit & financial services
Our credit professionals partner with our customers to implement solutions to help them grow their businesses even in the most challenging economic times.
Customer Service
Customer Service
We have multiple regional Call Centers staffed with experienced professionals to provide personalized support to our customers.
Services
We are the complete flooring solution provider for success in an ever-changing
flooring industry from Maine to Texas.
